Leading Global Financial Advisory Firm : Tekmark Global Solutions LLC

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Leading Global Financial Advisory Firm

Company Challenge

This leading global financial advisory firm was looking to partner with a select number of suppliers to provide quality, cost-effective development and support services within close proximity to the firm's offices in the NY/NJ metropolitan area. The services had to be provided either as service level agreements (SLAs) or deliverables-based, freeing the financial firm's managers to focus on internal initiatives without the daily administrative overhead of on-site contractors. Given the aggressive price points, the program would have to be volume-based in order for it to be considered a win-win for both the financial firm and the supplier partners.

Tekmark's Solution

Tekmark understood the firm's business problem and responded with a proposal to provide off-site resources that possessed the required technology and domain expertise, augmented with lower cost resources. In order to address the requirements for off-site development, we partitioned off a portion of our Red Bank Solutions Center for dedicated use by the firm's projects. In close coordination with the firm's information security and policy group, we ensured that the facilities complied with stringent security standards such as those promulgated under the Gramm-Leach-Bliley Act.

Value and Benefits Delivered

As a result of Tekmark's superior services, the program has grown to over 50 resources with an overall cost savings to the customer of 33 percent supporting 19 individual projects. This growth and customer cost savings has been fueled by our ability to retain resources with domain expertise gained through the program and investments in staff training, leading to overall productivity improvements. Tekmark has improved customer productivity and profitability by undertaking work including the development of reports that: identify opportunities for marketing campaigns, track contributions to retirement plans, determine client demographics, manage stock options, and incentive financial analysts. Other areas of value delivered include business rules development for ADP/ACP nondiscrimination testing, automating retirement plan establishment, and automating receipt of retirement plan deposits.

Learn how Tekmark's real-world Financial Solutions work for...

... a leading global financial advisory firm seeking cost-effective development and support services partners
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